About ALLSTOCKER Auction
Our Service
- [Auction] How is ALLSTOCKER Auction different from ALLSTOCKER Market?
- [Auction] What kind of service is ALLSTOCKER Auction?
- [Auction] How do the auctions work?
- [Auction] How can I become an auction buyer?
- [Auction] What languages do you support?
- [Auction] What browsers do you support?
Membership Registration
- [Auction] How can I become Auction Buyer?
- [Auction] Can an individual place bids at ALLSTOCKER Auction?
- [Auction] Is a deposit required to obtain the bidding right at ALLSTOCKER Auction?
- [Auction] Can a transaction user registration request be turned down?
- [Auction] I have not received my confirmation email after registering.
- [Auction] I forgot my password.
Bidding
- [Auction] What is the Auto Bid feature ?
- [Auction] What is the Buyout feature?
- [Auction] What is the Minimum Price?
- [Auction] What is the automatic extension feature?
- [Auction] Can I place bids all at once to a number of items?
- [Auction] Are transaction fees or consumption taxes included in the bid price?
Payment
- [Auction] How and when should I pay for shipping fees?
- [Auction] Can I make a payment in a currency other than Japanese yen?
- [Auction] How and when do I pay for a winning bid?
- [Auction] What happens if I am late with my payment for the winning bid?
- [Auction] Can I defer my payment?
- [Auction] Can I make installment payments for the winning bid?
Merchandise
- [Auction] How can I check the condition of the items?
- [Auction] Can I check the items in person?
- [Auction] Can I get additional information or pictures for a particular item?
- [Auction] Where can I get a hold of the Inspection Report for a particular item?
- [Auction] Is there any guarantee in the event of a discrepancy between the Inspection Report and the condition of the item?
- [Auction] Can I get a list of all the items?
Shipment
- [Auction] Who is responsible for any additional fees incurred if issues arise during transport?
- [Auction] Who will take care of picking up or delivering the item after winning an auction?
- [Auction] Can I immediately go pick up the item by myself after I have won the bid?
- [Auction] Who do I coordinate pickups with?
- [Auction] Please let me know the International Commerce Terms (Incoterms) that ALLSTOCKER Auction uses.
- [Auction] How are things handled in the event of an issue at the pickup point?
How to Sell Items on ALLSTOCKER Auction
- [Auction] How can I become an auction seller?
- [Auction] I am concerned as I am not familiar with importing and exporting.
- [Auction] Is it possible to deliver the item after I have received the payment?
- [Auction] What should I do if the auction buyer doesn't come to pick up the item?
- [Auction] Does an auction seller have to deal with an auction buyer?
- [Auction] Who handles the arrangements after a winning bid?